Frequently asked questions
Delivery normally starts within 24hours. Completion time depends on the quantity ordered and current service conditions.
No. This service only requires the public TikTok video URL.
The service needs to access the video while the order is being delivered. A private or restricted video can delay or prevent delivery.
Open My Account → Order Tracking to check the current service status.
Wait until the current order is complete before placing another order for the same video. Overlapping orders can interfere with delivery tracking.














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