Terms of Use

Last updated: March 1, 2026

These Terms of Use (“Terms”) govern your access to and use of LikeUp at https://likeup.shop (the “Website”) and the social media marketing and digital services provided through the Website.

The Website is operated by PROJECT109 INC., a company registered in the Republic of Korea (“LikeUp,” “we,” “us,” or “our”).

By creating an account, placing an order, or using the Website, you confirm that you have read, understood, and agreed to these Terms.

1. Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account or place an order.

If you use the Website on behalf of a business or another person, you confirm that you are authorized to act on their behalf.

2. Services

LikeUp provides online social media marketing and promotional services for platforms such as Instagram, Facebook, TikTok, YouTube, X (Twitter), and other supported platforms.

Available services may include followers, likes, views, comments, shares, subscribers, watch time, and other engagement-related services described on the relevant product page.

The exact service, quantity, target platform, estimated delivery information, refill terms, and other conditions are displayed on each product page.

LikeUp is not affiliated with, endorsed by, or sponsored by any social media platform unless expressly stated otherwise.

3. Customer Responsibilities

You are responsible for ensuring that:

  • The URL, username, account, post, video, or other information submitted with your order is correct.
  • The target account or content is publicly accessible when required.
  • The target account does not change its username, URL, privacy setting, or other relevant information while the order is being processed.
  • You have the right or authorization to promote the submitted account or content.
  • Your use of our services complies with applicable laws and the rules of the relevant social media platform.
  • Any custom comments or other content you submit are lawful and do not infringe the rights of another person.

We will never ask for your social media password. Do not provide passwords or other sensitive login credentials when placing an order.

LikeUp is not responsible for errors or losses caused by incorrect, incomplete, inaccessible, private, or unauthorized information submitted by the customer.

4. Orders

Please review all order details carefully before confirming your purchase.

Orders may begin processing automatically after payment is confirmed. Because processing can begin shortly after payment, cancellation may not be possible once an order has entered processing.

You must not place simultaneous orders for the same service and the same target URL with LikeUp or another provider. Doing so may prevent accurate delivery measurement and may make the order ineligible for a refill or refund.

We may reject, suspend, or cancel an order when:

  • The submitted information is incorrect or incomplete.
  • The target account or content is private, unavailable, restricted, deleted, or changed.
  • The order violates these Terms, applicable law, or a platform’s rules.
  • The service is temporarily or permanently unavailable.
  • Fraud, unauthorized payment, abuse, or suspicious activity is detected.

5. Delivery

Service processing begins after payment and order information have been confirmed.

Any delivery time shown on the Website is an estimate and not a guaranteed completion time. Actual delivery time may vary depending on the service, order quantity, platform conditions, system availability, and other external factors.

An order may be delivered gradually rather than all at once.

Temporary delays do not automatically qualify an order for cancellation or refund while the service remains available and is being processed. If we determine that a service cannot be completed, we will provide an appropriate remedy under Section 8.

6. Service Results

LikeUp provides the quantity and type of service stated on the relevant product page. Unless expressly stated, we do not guarantee:

  • Increased sales, revenue, income, reach, or business performance.
  • Continued interaction by delivered accounts.
  • A specific demographic profile, appearance, activity level, or engagement pattern.
  • Permanent retention of followers, likes, views, or other engagement.
  • That a social media platform will not modify, remove, or recalculate engagement.

Profile quality and activity may differ between services. Customers should review the product description before ordering.

7. Drops and Refill Services

Followers, likes, views, or other engagement may decrease because of platform audits, account removals, algorithm changes, or other circumstances outside our direct control.

A refill is provided only when the relevant product page specifically includes a refill guarantee.

Any refill period begins on the date the original order is marked completed. Refill eligibility and duration are determined by the conditions shown on the product page at the time of purchase.

A refill may be refused if:

  • The refill period has expired.
  • The target account or content is private, deleted, unavailable, restricted, or renamed.
  • The original URL has changed.
  • The customer used another provider for the same target during the refill period.
  • The customer cannot provide information reasonably required to verify the drop.

8. Cancellations and Refunds

You may request cancellation before an order begins processing. However, cancellation cannot be guaranteed because some orders are processed automatically.

Once processing has begun, cancellations and refunds for a change of mind are generally unavailable due to the digital and immediately performed nature of the service.

If a service cannot be delivered, is materially different from the service ordered, or fails because of an error for which LikeUp is responsible, we may, depending on the circumstances:

  • Restart or correct the service;
  • Provide a replacement service with your agreement;
  • Refund the undelivered portion;
  • Issue a full refund; or
  • Provide account credit with your agreement.

Where reasonably possible, an approved monetary refund will be returned through the original payment method. Processing and posting times depend on the payment provider, card issuer, or financial institution.

An order may not qualify for a refund when the failure results from:

  • An incorrect URL, username, quantity, or other detail submitted by the customer;
  • A private, deleted, suspended, restricted, or inaccessible account or post;
  • A changed username, URL, content, or privacy setting;
  • Unauthorized use of an account or content;
  • Simultaneous use of another provider for the same target; or
  • A violation of these Terms.

Nothing in these Terms limits any mandatory refund, cancellation, or consumer rights that cannot legally be excluded.

9. Payments and Currency

Available payment methods are displayed during checkout and may vary by country, currency, and customer eligibility.

Payment may be processed by third-party payment providers. LikeUp does not directly store complete payment card numbers or card security codes.

If you pay in a currency different from the currency of your card or bank account, your payment provider may apply an exchange rate, foreign transaction fee, or other charge.

Prices and exchange rates may change without prior notice. The final price, currency, and total amount are displayed before you confirm the order.

You are responsible for applicable bank charges, foreign exchange charges, taxes, and other fees imposed by third parties.

10. Payment Disputes and Fraud

If you believe that a payment or order is incorrect, please contact us first at likeup.shop@gmail.com so that we can investigate and attempt to resolve the issue.

Nothing in these Terms prevents you from exercising a lawful right to dispute an unauthorized or incorrectly processed payment.

Fraudulent payments, use of stolen payment information, knowingly false disputes, or abusive chargeback activity may result in order cancellation, account suspension, or account termination. We may provide relevant information to payment providers or competent authorities where legally permitted or required.

11. Account Registration and Security

You are responsible for maintaining the confidentiality of your LikeUp account credentials and for all activity conducted through your account.

You must provide accurate and current account information and notify us promptly if you suspect unauthorized access.

We may suspend or terminate an account that is used fraudulently, unlawfully, abusively, or in violation of these Terms.

12. Prohibited Use

You may not use the Website or services:

  • For unlawful, fraudulent, deceptive, abusive, or harmful activity;
  • To promote illegal content, hate speech, violence, exploitation, or infringement;
  • Without authorization from the owner of the target account or content;
  • To interfere with the Website, payment systems, or service infrastructure;
  • To submit malicious code, automated attacks, or unauthorized scraping;
  • To impersonate another person or misrepresent your authority;
  • To resell or misrepresent our services in a misleading or unlawful manner; or
  • In any manner that violates applicable law or third-party rights.

13. Intellectual Property

The Website’s design, text, graphics, software, branding, and other original content are owned by LikeUp or used under license and are protected by applicable intellectual property laws.

You retain responsibility for any URL, username, text, custom comment, or other material you submit. You grant LikeUp and its service providers a limited right to use that material only as necessary to process your order, provide customer support, prevent fraud, and operate the service.

14. Third-Party Platforms and Services

The Website may depend on social media platforms, payment providers, hosting providers, and other third-party services.

We are not responsible for interruptions, restrictions, suspensions, removals, policy changes, algorithm changes, or other actions taken independently by third parties.

Use of our services does not guarantee that a target account or content complies with the policies of a social media platform. You are responsible for reviewing and complying with the applicable platform rules.

15. Disclaimer

Services are provided on an “as available” basis, subject to the descriptions and guarantees expressly stated on the relevant product page.

To the maximum extent permitted by law, we do not guarantee uninterrupted availability, permanent results, specific business outcomes, or compatibility with every platform change.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, LikeUp will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, revenue, reputation, data, or business opportunity.

Where liability cannot be excluded, our total liability relating to a specific order will generally be limited to the amount paid for that order, except where applicable law requires otherwise.

This limitation does not apply to liability that cannot legally be limited or excluded.

17. Privacy

Our collection and use of personal information are described in our Privacy Policy:

https://likeup.shop/privacy-policy/

18. Changes to These Terms

We may update these Terms to reflect changes in our services, payment methods, legal obligations, or operating practices.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the Website or by email where appropriate.

Changes will not retroactively remove rights already established for a completed purchase unless required by law.

19. Governing Law

These Terms are governed by the laws of the Republic of Korea, without excluding any mandatory consumer rights that apply in the customer’s country of residence.

Any dispute should first be submitted to our customer support team so that the parties can attempt to resolve it in good faith.

20. Contact Information

Operator: PROJECT109 INC.
Website: https://likeup.shop
Email: likeup.shop@gmail.com
Telephone: +82-2-542-7007
Business registration number: 120-86-74417
Address: 1F, 30 Noryangjin-ro 24-gil, Dongjak-gu, Seoul, Republic of Korea