Privacy Policy

Last updated: March 1, 2026

This Privacy Policy explains how PROJECT109 INC., operating LikeUp at https://likeup.shop (“LikeUp,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information.

By using the Website, creating an account, placing an order, or contacting customer support, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use the Website, we may collect the following information.

Information You Provide

  • Name, account username, and password in encrypted or hashed form;
  • Email address and telephone number;
  • Billing address, country, company name, and tax-related information when provided;
  • Order details, selected service, quantity, target URL, social media username, and submitted custom comments;
  • Customer support messages, complaints, refund requests, and related communications;
  • Information submitted when requesting an invoice or quotation; and
  • Marketing preferences and other information you choose to provide.

Please do not submit social media passwords or other unnecessary sensitive information. LikeUp does not require your social media password to process an order.

Payment and Transaction Information

We may collect or receive:

  • Payment method;
  • Transaction identifier;
  • Payment status;
  • Currency and amount;
  • Billing information;
  • Refund or dispute status; and
  • Limited payment information supplied by the payment provider.

Complete card numbers and card security codes are processed by authorized payment providers and are not directly stored by LikeUp.

Information Collected Automatically

When you access or use the Website, we may automatically collect:

  • Internet Protocol address;
  • Browser type and version;
  • Device type and operating system;
  • Browser language and approximate location;
  • Login, access, error, and security logs;
  • Pages visited, referral source, and interaction data;
  • Cookies and similar identifiers; and
  • Information used to prevent fraud and protect the Website.

2. How We Collect Information

We collect information:

  • Directly from you when you register, order, contact us, or submit information;
  • Automatically through the Website, cookies, logs, and security systems;
  • From payment providers and financial institutions;
  • From service providers involved in processing and fulfilling orders; and
  • From social media platforms or publicly accessible pages when necessary to process the service you requested.

3. How We Use Personal Information

We use personal information to:

  • Create and manage customer accounts;
  • Process payments, orders, cancellations, refunds, and account credits;
  • Perform and monitor ordered services;
  • Verify transaction and order information;
  • Provide customer support and resolve complaints;
  • Detect and prevent fraud, abuse, unauthorized access, and security incidents;
  • Maintain, troubleshoot, and improve the Website and services;
  • Provide notices regarding orders, accounts, policies, and service changes;
  • Comply with accounting, tax, legal, regulatory, and payment-provider obligations;
  • Establish, exercise, or defend legal claims; and
  • Send promotional communications when permitted by law and consistent with your communication preferences.

We do not send marketing communications where consent is required unless the appropriate consent has been obtained. You may unsubscribe from marketing emails at any time.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep users signed in;
  • Maintain shopping cart and checkout functions;
  • Remember language, currency, and display preferences;
  • Protect accounts and prevent fraud;
  • Measure Website performance and usage; and
  • Improve the customer experience.

You can control cookies through your browser settings. Disabling necessary cookies may prevent account, cart, checkout, payment, translation, or other Website functions from working correctly.

5. How We Share Information

We may share personal information only as reasonably necessary with:

  • Payment processors, card networks, banks, and financial institutions;
  • Website hosting, database, security, email, analytics, translation, and customer-support providers;
  • WooCommerce and related technical service providers;
  • Order-processing and service-fulfillment providers;
  • Professional advisers, auditors, insurers, and fraud-prevention providers;
  • Government agencies, regulators, courts, law-enforcement authorities, or other parties when required by law; and
  • A successor or acquiring entity in connection with a lawful merger, acquisition, restructuring, or transfer of the business.

An order-processing provider may receive information such as the target URL, selected service, quantity, and order reference when necessary to fulfill the order.

We do not sell personal information for money.

6. Payment Providers

Payments are processed by independent payment providers made available during checkout. These may include PayPal, KOMOJU, Wise, card networks, banks, and other payment partners depending on the customer’s country, currency, and selected payment method.

Payment providers process information under their own privacy policies and legal obligations. We recommend reviewing the privacy notice presented by the relevant provider.

The inclusion of a provider in this Privacy Policy does not mean that it is offered in every country or for every currency.

7. International Processing and Transfers

LikeUp is operated by a company established in the Republic of Korea and serves customers in multiple countries.

Your personal information may be processed or stored in the Republic of Korea and in other countries where our payment, hosting, security, customer-support, or order-processing providers operate.

Privacy laws in those countries may differ from the laws in your country. Where required, we use contractual, organizational, and technical safeguards designed to protect personal information during international processing and transfer.

By requesting a service that requires international processing, you acknowledge that relevant information may be processed in these locations, subject to applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.

Unless a longer period is required or permitted by law, we generally retain:

  • Contract, order, cancellation, and payment records: 5 years;
  • Service fulfillment and transaction records: 5 years;
  • Customer complaint and dispute records: 3 years;
  • Website access and technical logs: at least 3 months or as required for security and legal compliance;
  • Account information: while the account remains active and for a reasonable period after closure when necessary for fraud prevention, dispute resolution, or legal compliance; and
  • Marketing preference records: until consent is withdrawn or the information is no longer required.

When information is no longer required, we securely delete, anonymize, or restrict access to it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include access restrictions, encrypted communications, password hashing, system monitoring, backups, and security updates.

No online system or transmission method is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of information;
  • Request restriction of or object to certain processing;
  • Withdraw consent where processing is based on consent;
  • Opt out of promotional communications;
  • Request information about how your data is shared; and
  • Submit a complaint to an appropriate data-protection authority.

To exercise a privacy right, contact us at likeup.shop@gmail.com.

We may request information necessary to verify your identity before completing a request. Certain information may be retained where required for transactions, fraud prevention, legal claims, accounting, tax, or other legal obligations.

11. Account Deletion

You may request closure of your LikeUp account by contacting:

likeup.shop@gmail.com

Closing an account does not require us to delete transaction or other information that must be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

12. Children’s Privacy

The Website and services are intended for users aged 18 or older.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information without appropriate authorization, contact us at likeup.shop@gmail.com so that we can review and take appropriate action.

13. Third-Party Websites and Platforms

The Website may contain links to social media platforms, payment providers, or other third-party websites.

We are not responsible for the privacy, security, or content practices of independent third parties. Their collection and use of information are governed by their own policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, payment methods, legal obligations, or business operations.

The updated Policy will be posted on this page with a revised “Last updated” date. We may also provide additional notice of material changes where appropriate or legally required.

15. Contact Information

Data controller and operator: PROJECT109 INC.
Website: https://likeup.shop
Email: likeup.shop@gmail.com
Telephone: +82-2-542-7007
Business registration number: 120-86-74417
Address: 1F, 30 Noryangjin-ro 24-gil, Dongjak-gu, Seoul, Republic of Korea