Frequently asked questions
Delivery normally starts within 24hours. Completion time depends on the quantity ordered and current service conditions.
No. This service only requires the public Instagram post or Reel URL.
The service needs to access the post or Reel while the order is being delivered. A private or restricted post or Reel can delay or prevent delivery.
Open My Account → Order Tracking to check the current service status.
Wait until the current order is complete before placing another order for the same post or Reel. Overlapping orders can interfere with delivery tracking.



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